Frequently Asked Questions

Placing an order is simple and discreet. Click the "Shop On WhatsApp" button on our homepage or any product page. This opens a direct WhatsApp chat with our team. Tell us what you need, the quantity, and your delivery location. We will confirm availability, pricing, and estimated delivery time within minutes.

Minimum order amounts vary by product category. For cocaine and ketamine, the minimum is typically 1 gram. For THC distillates, minimums start at 5ml. Research chemicals vary by compound — ask us on WhatsApp for specific MOQs. We occasionally run promotions with reduced minimums for new customers.

Yes, but only before your order has been dispatched. Once the package is in transit, modifications are not possible. To change or cancel, message us on WhatsApp immediately with your order details. We process most orders within 2–4 hours, so act quickly.

Completely discreet. All orders are vacuum-sealed in multiple layers of odor-proof Mylar, then placed in plain, unmarked boxes or padded envelopes. There are no logos, product names, or sender identifiers that would reveal the contents. The return address is generic and untraceable. Even the delivery driver will not know what is inside.

Delivery times depend on your location:

• Local / Same City: 2–6 hours
• Domestic (USA): 1–3 business days
• International: 5–10 business days

We ship daily. Once dispatched, you will receive a tracking number (for domestic orders) or confirmation of shipment (for international). We also offer express same-day delivery in select metro areas — ask on WhatsApp for availability.

Yes. We deliver to homes, hotels, Airbnbs, offices, and private mailboxes. For hotels and short-term rentals, we recommend using the guest's real name (or a plausible alias) and confirming the exact address and room details with us before dispatch. We do not recommend PO boxes for international orders due to customs screening.

Yes, we ship to 30+ countries worldwide. However, we do not ship to regions where specific compounds are prohibited by local law. Before ordering internationally, confirm your country's regulations. We use stealth packaging and customs-friendly labeling for international orders, but the buyer assumes responsibility for local legal compliance.

Absolutely. Every batch of cocaine, ketamine, THC distillates, and research chemicals undergoes third-party laboratory testing for purity, potency, and contaminants. We test for common cutting agents, heavy metals, residual solvents, and microbial contamination. Lab reports are available upon request for verified customers.

Our purity standards are industry-leading:

• Cocaine (Colombian / Peruvian / Mexican / Bolivian): 95–98% pure, uncut fish-scale
• S-Ketamine & R-Ketamine: 98%+ pharmaceutical grade
• THC Distillates (CAT3): 96–98% Delta-8 or Delta-9
• Research Chemicals: 99%+ analytical grade

Purity percentages are verified by independent HPLC and GC-MS testing.

Ketamine has two molecular forms called enantiomers — S-isomer (esketamine) and R-isomer (arketamine). The S-isomer is approximately 3–4 times more potent by weight and is the form used in FDA-approved nasal spray treatments. The R-isomer has a longer duration and different qualitative effects. We stock both in pure crystalline and nasal spray forms. Read our detailed blog post for more.

No. All research chemicals sold by 247AVL Plug are intended strictly for laboratory research purposes and are not for human or animal consumption. By purchasing, you confirm that you are a qualified researcher or institution and will use these compounds in compliance with all applicable laws. We include safety data sheets (SDS) with every research chemical order.

We accept multiple discreet and secure payment methods:

• Cryptocurrency: Bitcoin (BTC), Ethereum (ETH), Monero (XMR) — preferred for anonymity
• CashApp / Venmo / Zelle (USA customers)
• Apple Pay / Google Pay
• Western Union / MoneyGram (international)

We do not accept traditional credit cards due to chargeback risks. All payment details are shared securely via WhatsApp after you confirm your order.

Yes. We never store credit card numbers (we do not accept them). Crypto payments are processed via secure wallet addresses generated per transaction. For digital payment apps, we use verified business accounts with two-factor authentication. We delete all payment confirmation screenshots within 24 hours of order completion.

We offer refunds on a case-by-case basis. If your order is lost in transit (confirmed by tracking), seized by customs (with proof), or arrives damaged, we will reship or refund at our discretion. We do not offer refunds for:

• Incorrect addresses provided by the customer
• Orders refused at delivery
• Change of mind after dispatch

Read our full Refund Policy for details.

Yes. You must be 21 years of age or older to purchase from 247AVL Plug. By placing an order, you confirm that you meet this requirement. For first-time orders over a certain threshold, we may request age verification via a discreet photo ID check (sensitive data is deleted immediately after verification).

Legal status varies dramatically by jurisdiction. It is your sole responsibility to understand and comply with local laws. We do not ship to regions where specific compounds are explicitly prohibited. If you are unsure, consult a legal professional in your area before ordering. We are not liable for legal consequences arising from purchases made in violation of local law.

In the rare event of customs seizure, contact us immediately with any documentation received. For orders with seizure insurance (available at checkout for international orders), we will reship 100% free of charge. Without insurance, we offer a 50% reship credit. We have a 99.2% successful international delivery rate due to our advanced stealth protocols.